We are here to help.


Prysm is dedicated to providing an unparalleled level of support. Our global team of technicians is available 24/7 to address any concerns and ensure that all your needs are met.


Contact support.

For technical assistance, call us at +1-408-586-7999 or 1-877-44-PRYSM, email us at support@prysm.com or complete the following form.

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Download tech docs.

Download spec sheets and other product information you may need.

If you are a trained technician, visit our technical community to access guides, training materials, firmware updates and more. Contact us for technical community access.

Track your tickets.

To track your open tickets or submit a new ticket, log in to our support community. Do not have a login? Join the support community now.